International Shipping Policy

Shipping Information

We ship using trusted global fulfillment and logistics partners. Orders may ship from different fulfillment locations depending on destination and product availability.

How It Works

  • Shipping rates are calculated at checkout based on destination, order weight, and selected delivery speed
  • Orders may be fulfilled through regional or global fulfillment partners
  • Tracking may be issued by a local or third-party carrier

Delivery Timing

Delivery times vary by country and customs processing.

Typical timeframes:
Standard Delivery: 7–14 business days
Expedited Delivery: 4–8 business days

Customs or cross-border processing delays may occur and are outside of our control.

Duties, Taxes & Fees

Orders shipped across borders may be subject to import duties, taxes, or local processing fees.

These charges:

  • Are not included in your order total
  • Are the responsibility of the recipient
  • Are collected by your local customs office or carrier

Packaging

Some orders may arrive in neutral packaging to support efficient global fulfillment.

Returns & Refused Shipments

Shipping fees are non-refundable.

Orders refused by the recipient or denied by customs may:

  • Incur return shipping charges
  • Be subject to customs disposal

Responsibility

By placing an order, you acknowledge:

  • You are responsible for all import fees and compliance with local laws
  • Delivery timeframes are estimates only
  • We are not responsible for delays, customs holds, or carrier issues once the shipment leaves our facility

Questions?

Contact us at support@briotechusa.com